Frequently Asked Questions
Everything you need to know about TravisMathew apparel and services.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping generally takes 3-5 business days depending on your location within the continental United States.
What is your return policy?
We offer free returns and exchanges on all domestic orders within 30 days of the purchase date, provided the items are in new, unworn condition with original tags attached.
How do I care for my TravisMathew apparel?
To maintain the quality and fit of our premium fabrics, we recommend machine washing in cold water with like colors and tumbling dry on low heat. Avoid using bleach or fabric softeners.
Do you offer international shipping?
Currently, we ship to the United States and select international territories. Please check our shipping page for a full list of available countries and associated customs fees.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Klarna for installment billing.